Knowledgebase
John Kirby's Blog > Help Desk > Knowledgebase

Search help:


I've Purchased A Product And Didn't Receive My Download Link

Solution

With all product purchases, your access details will always be sent via email to either the email address used with your PayPal account, or the email address you entered during the order process. Please check there for your details first - including your Spam folder (as some emails can end up there by mistake).

If you still can't find your access details, then please contact the owner of the product you've purchased. You can usually contact them by clicking on the "Support" or "Contact" link at the bottom of the product's sales page, or by searching their name in Google to find their support desk and/or contact details.

If you still have no luck after the above methods, please contact us.

 
Was this article helpful? yes / no
Article details
Article ID: 2
Category: Knowledgebase
Date added: 2018-09-06 11:20:54
Views: 297
Rating (Votes): Article rated 3.3/5.0 (19)

 
« Go back

 
Powered by Help Desk Software HESK - brought to you by Help Desk Software SysAid